San Rafael Police Department

San Rafael Police Department

TELEPHONE REASSURANCE PROGRAM

What is this telephone reassurance program?

The telephone reassurance program is now Caring Connections. Caring Connections began in September 2020 through a collaboration between LITA and Vivalon, a Marin-based nonprofit. The program was created when Vivalon’s Executive Director noticed that many older adults receiving meal deliveries showed signs of loneliness and social isolation. Vivalon asked these individuals if they would enjoy regular visits from friendly volunteers. When they said yes, LITA stepped in. That’s how our visiting program for older adults living at home got its start.

How does it work?

In addition to referrals from Vivalon, LITA is contacted by family members, neighbors, and friends of older adults who would benefit from companionship. Volunteers in this program are background-checked, and LITA staff visit the home to ensure it is a safe and appropriate environment for everyone involved.

Get More Information

This service is provided through a collaboration between LITA and Vivalon, a Marin-based nonprofit. If you have additional questions, please contact LITA Marin