When reporting graffiti vandalism in progress, call (415) 485-3000 and be prepared to give a description of the location of the graffiti, the vandals clothing, age, height, gender and what was used to do the graffiti. For all other calls, call the hotline at (415) 485-5326.
The Public Works Department:
The San Rafael Police Department:
- Removes graffiti from public property
- Manages the graffiti abatement contractor
How do I distinguish public property from private property?
- Is responsible for graffiti abatement from private property
- Enforces the City's municipal code ordinance
- Conducts vandalism investigations
In general, public property includes parks, streets, sidewalks, and street furniture - for example, traffic signals, streetlights, water hydrants, and signs. Report graffiti in these areas to the responsible agency. Private property is typically located behind the sidewalk - for example, buildings, walls, and fences.
Who is responsible for graffiti removal on private property?
Graffiti removal on private property is the responsibility of the property owner. Exceptions include private utility structures (boxes, poles, etc.) located in the public right-of-way, or State/County property, which can be referred to the appropriate agency.